Frequently Asked Questions


What size am I?

Our sizes range from XS to XXL. You can see the measurements on our Sizing page but this is the short of the long story:
a 28 is a XS
30 - S
32 - M
34 - L
36 - XL
38 - XXL

How much does the shipping cost?

Shipping calculated at check out and the cost thereof is dependant on the quantity you buy and your shipping address. Follow us on Instagram if you'd like to know about the special days when we offer free shipping; @MadLove_Swim

How long does shipping take? 

2 - 5 working days. Deliveries are made daily in the bigger cities but some smaller towns are only serviced 1-3 times a week and these may take longer to deliver to.
You can read more about shipping on ur "Deliveries and Returns" page

Where is my order being shipped from?

Pretoria

Do you have any stores? 

We currently stock Rice & Linen in Plettenberg bay and a few other small boutique stores. You can also find us at selected MORE Loges.

How do I get a hold of you?

Please fill in the contact form on our "contact us" page and we will be in touch with you ASAP. Don't forget to leave your number should you want us to call you.
Alternatively, send us a DM on Instagram; @MadLove_Swim

I'm looking for a design but don't see it online?

If you don't see it online, it must be sold out. We only make a limited amount of swim shorts in each print design but you are welcome to try your luck by sending us a email.

When are you getting new designs?

Sign up for our newsletter and we'll let you know by email OR follow us on Instagram; @MadLove_Swim

Someone bought me a MadLove swim trunk, can I exchange it for a different print? 

You are welcome to! Just make sure the pair you wish to exchange still has all of it's original tags and packaging and it has not been worn or damaged.

Where do I send my return to? 

Please courier it to 832 Jan Shoba, Brooklyn, Pretoria, 0181

I have an idea for a new print, would you be interested? 

Yes of course! Please send us a mail and we'll be in touch.

Do you have shorter or longer styles? 

Unfortunately we only have one style at the moment but we are working hard at bringing you new things every day!